Modern Mom Kenya Uncategorized Zuku Contacts | How to contact Zuku Customer Care | Zuku Numbers

Zuku Contacts | How to contact Zuku Customer Care | Zuku Numbers

Zuku is a company that provides quality home entertainment affordably. They  not only offer satellite TV packages, they are also an internet service provider. Here are the Zuku contacts for those who want to contact the TV and Fiber service provider’s customer care.

Zuku Customer Care Phone Contacts

Use these numbers to call:


Zuku Satellite TV
020 5200025/020 3610 000
+254 703 010 000

Or simply send a quick email via

Zuku Fiber
0 205 205 205
0732132200 / 0719028200

Or send an email to them via


Zuku Website

Visit the Zuku Website through the link.

Zuku Social Media Pages

Zuku Facebook Contacts

You can reach them though their Facebook page by following this link.

Zuku Twitter Contacts

Another way of contacting  customer care is by sending a tweet through their twitter handle @ZukuOfficial

Zuku Physical Address

Gateway Business Park,
Block E, next to Parkside Towers,
Mombasa Road, Nairobi, Kenya.

Zuku Customer Care Contacts Summary

Phone Number
Satellite TV

3610 000
+254 703
010 000

0 205
205 205
/ 0719028200
 Physical Address
Gateway Business Park, Block E, next to Parkside Towers,
Mombasa Road, Nairobi, Kenya

See Also: GoTV Customer Care Contacts

Zuku Shops Countrywide


Gateway Business Park
Gateway Business Park, Block E next to Parkside Towers
Phone – 0 205 205 205
Mobile – 0732132200 / 0719028200
Junction Mall Shop
Mezzanine floor next to the Food Court
Buruburu Shop
Ground floor, Point Mall along Rabai Road
1st Floor next to Eye Co. Ltd
Parklands Shop
Ground floor, Diamond Plaza along Masari Road
Village Market Shop
Along Limuru Road, 1st floor, next to Samsung Galaxy Shop


Imaara Plaza
Dedan Kimathi Road Opp. Pandya Hospital
Nyali Shop
Above Nakumatt Cinemax off Nyali Road
Majengo Shop
Along Muslim Road, Opp. Sakina Mosque

Zuku Kenya Packages

Zuku TV offers four affordable packages:

  1. Zuku Smart Pack
  2. Zuku Classic
  3. Zuku Premium
  4. Asian Standalone package
 The full kit goes for just Ksh. 3,999 which includes free installation.
The basic bouquet comes with 58 free TV Channels…

Zuku Fiber Channel List – Basic Bouquet

  • Zuku Zone
  • Guest Channel

Regional Channels

  •  KBC
  • Citizen
  • KTN
  • NTV
  • KTN News
  • K24
  • Kiss
  • Ebru
  • Kass TV
  • UBC
  • Three Stones TV
  • NBS Uganda
  • Clouds TV
  • Wasafi TV
  • MBC TV
  • Njata TV
  • Kameme TV
  • Lolwe TV
  • GBS
  • Inooro TV
  • Kyeni TV
  • TVE
  • RTN Somali
  • STN

General Entertainment

  • Zuku Novella
  • EATV

Movies and Series

  • Zuku Movies Max
  • Zuku Movies Action
  • Zuku Movies Family
  • Zuku Swahili
  • TV Sibuka
  • AMC Series


  • Zuku Sport

News and Business

  • AlJazeera
  • TVC News
  • DW-TV
  •  Press TV
  • France 24
  • NHK World


  • Smile of a Child
  • Baby TV

Special Interest

  • Aljazeera (Arabic)
  • France 24 (Arabic)
  • TVS Monde Afrique
  • France 24 (French)
  • BVN (Dutch and Flemish)
  • Universal TV


  • Hope TV
  • Emmanuel TV
  • EWTN
  • God TV
  • Family TV
  • Inspiration TV
  • Ahlulbayt TV
  • Peace TV
  • Hope Channel Kenya
  • Al-erth Alnabawi
  • Horizon TV

41 thoughts on “Zuku Contacts | How to contact Zuku Customer Care | Zuku Numbers”

  1. Hullo you disconnected me without due notice but I have paid today morning and my services both tv and Internet have not yet been restored. My account no is 002- 114603. Waiting to be re connected. Thank you.

  2. Kindly advise if i can get an internet connection at katanai…close to syokimau a small shopping centre close to the AAA Fence near tani complex

  3. I subscribed for Zuku TV & Internet services on Friday last wekk and paid Ksh 5,000/=. Your Texhnicians came to install on Saturday and were unable to do so as the connection box was full and needed to be expanded so they said. After talking to your Sales Rep. George Mutulla he promised it would be done by Tuesday and one day after no reconnection no follow up no update nothing and all my numerous calls and texts to George have all gone unanswered. Well if nothing has happened by tomorrow end of day I will seriously consider revoking my subscription demand a refund and promptly go to JTLK Faiba. This is not what I signed up for at all and it seems Zuku is overstretched. My account no. Is 241458.

  4. hi my account is 228310 i have been having issues with my internet its ever slow it runs the speeds of 100kbps instead of 50mbps you guys tell me what is happening because i cant understand how i am paying 11000 and not getting the service even now there is no internet at all here in kasarani safaricom is doing its connection and i will be considering to cross over nyinyi wasee muwache ujinga

  5. Paid for this months subscription its not more than a week and my cable is disconnected this morning! Your help lines are terribly busy. Kindly reconnect my account # is598779

  6. What is wrong with zuku your customer care no. are out of service or very busy …I paid for a reconnection until now it has not happened need a reconnection account number 618311

  7. what’s happening to Zulu satellite?? I have made my payment about an hour ago, but it’s telling me no signal. what’s happening?? kindly fix that

  8. Hello;

    I sent KES 5,000 to Zuku Fiber by mistake, through Mpesa
    Date: 25.02.2019
    tIME: 11.17am
    Tran. No. NBP93YRND9
    Please refund to 0701885931

  9. Payments of Kshs. 999/= were made yesterday evening at 10;OOpm for a/c 843657 via mpesa, kindly confirm and reconnect please

  10. Hi, I stay in Bondo and my decoder is searching non stop and my is not responding to any button that I press please help

  11. My ac no. Is 304786, location is Kitale, I updated my account with the offer currently being displayed this afternoon. But nothing is effective why? 4 hrs ago:-) k

  12. Ac/ no. 304786location Kitale. I paid this acc. Thru Mpesa yesterday. Up to now no confirmation fro m both you/safaricom

  13. Kindly assist.Account 822232 paid kshs.4,200.There’s radio,but no TV channels.
    Am from Mombasa,Nyali Hydro apartment 1st avenue adjacent Naivas

  14. How does one ever talk to you if they need to? Customer care by telephone does not help all the time. Computer intelligence helps but only stereotype enquiries. Amazing indeed!! We are supposed to be content by computer answers only.

  15. Hello
    I have zuku satellite (tv) I was not using since last one year but now I want to reactivate so what should I do now I know m pesa system
    And other thing to ask If I pay today by mpesa so what time will take to display and it will be count to activate from today or it will be as the monthly like from first date of month

  16. zuku customer service frustration. Account number 462660 is disconnected. please reconnect. all customer care numbers are very frustrating. you’ve left robot’s voices to entertain the customers. we are hardly attended

  17. Paid my zuku to wrong account vide QBC836Z46O Confirmed. Ksh130.00 sent to PesaPal for account 130 on 12/2/22 at 9:12 PM instead of acc 331111 please help………………..
    Your payment of KES. 130.00 has successfully been received for ZUKU AC130. Please restart your devices for service to pick. Thank you for using Zuku.

  18. I have paid 2 week ago they are not coming to install internet even I have ask if you can not do refund me they are not responding

  19. I have paid new connection on 2 week ago 931516 they are not coming to install I have ask him if you are not interested refund me they are not responding

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