We all make mistakes. Sending money to the wrong number or paying bill to the wrong paybill number are just some of the expensive mistakes one can make. Have you done that and is now wondering how to reverse Mpesa transaction? Relax, here’s how:
How to Reverse Mpesa Transaction via Phone
Call 234 immediately. The Mpesa customer care team will be able to assist you. The call is toll free though you might have to be a little patient to get through.
How to Reverse Mpesa Transaction via Facebook or Twitter
|Courtesy of Mpesa|
Reverse Mpesa Airtime Purchase
While before you could not be able to reverse the purchase of airtime via Mpesa, it is now possible to do so. To reverse the purchase of the airtime, follow the steps above but make sure not to spend any of the airtime. Gone are the days when you’d have to be stuck with airtime worth 7, 000 Kenyan Shillings.
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