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Nairobi Water Contacts | How to Contact Nairobi Water and Sewerage Company

Nairobi Water is the Water service provider serving Nairobi county. It is managed by Athi Water Services Board and regulated by the Water Services Regulatory Board.Nairobi water is tasked with providing water and sanitation services to Nairobi residents and has regional offices in different parts of Nairobi. The head office is located at Kampala Road, Industrial Area.

In case you need to contact the water company for one reason or the other, here are their contacts.

Nairobi Water and Sewerage Company Phone Contacts

Use these numbers to call:


0724 253 582,0702 20641, 0702 206328 , 0702 206459 , 0702 205964, 0800 720018
Or send an email to

Nairobi Water Contacts

Nairobi Water and Sewerage Company Website

Visit the Nairobi Water and Sewerage Company website through the link.

Nairobi Water and Sewerage Company Facebook Contacts

You can reach them though their Facebook page by following this link.

Nairobi Water and Sewerage Company Twitter Contacts

Another way of contacting  customer care is by sending a tweet through their twitter handle @NairobiWater

Nairobi Water and Sewerage Company Postal Address

Kampala Rd, Off Enterprise Road,
P.O. Box 30656-00100 Nairobi
You can also contact their regional offices using these regional offices contacts.

Also, learn how to reduce your water bill with these 13 water conservation tips.

To pay your water bill, follow the steps in this post.

Polite Disclaimer: I am not Nairobi Water and Sewerage company neither am I affiliated with them in any way. I am just a blogger out to give relevant information. That said, I’d like to assure you that I normally reach out to Nairobi Water every time you leave an issue in the comments section.

Unfortunately, my tweets to them go unanswered most of the time. I therefore feel that the best way to have your issue solved is by calling them directly.

For any other issue, do not hesitate to let me know in the comments section; I always do what I can to help as soon as I can. You can also like my facebook page Modern Mom Kenya and leave your query or comments there.


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