If you would like to contact Kenya Power Customer care, here are the KPLC Customer Care contacts:
|KPLC Kenya Contacts|
KPLC Phone Contacts
Use these numbers to call:
0711 031 000
Or send an email to firstname.lastname@example.org
Kenya Power and Lighting Company Website
Visit the Kenya Power and Lighting Company (KPLC) website through the link.
Kenya Power and Lighting Company (KPLC) Facebook Contacts
You can reach them though their Facebook page by following this link.
KPLC Customer Care Contacts
Another way of contacting KPLC customer care is by sending a tweet through their twitter handle @KenyaPower_Care
Kenya Power and Lighting Company (KPLC) Physical Address
Kolobot Road, Parklands
I have paid but have not received the KPLC Tokens Message
In case you have paid but are yet to receive your token number – which happens a lot more than it needs to- you can use a code to get your latest token in a minute. No more calling or desperately trying to reach the service provider through their social media profiles.
Simply dial *799# and follow the prompts.
The step by step process of recovering the KPLC tokens are in this post.