After opening the Nairobi Office at Westlands back in 2013, Jumia Kenya became so successful that they had to open another office at Mombasa to serve the coastal region, and later the Nakuru office to serve Riftvalley regions.

The Jumia Nakuru offices are located on the first floor of Uchumi Business Centre along Pandit Nehru Rd off Geoffrey Kamau Way.

The leading online store will soon be opening another branch in Eldoret to further bring services closer to their customers.

You can contact Jumia Customer service by calling these numbers 0700 000 990 / 0205 230 600, or by using one of these Jumia Kenya contacts. 

Ensure that you call between 8.00am and 8.00pm Monday to Friday, or 10.00am to 2.00pm on Saturdays.