Modern Mom Kenya Uncategorized How to Activate GOTV after Payment | GOTV Activation After Payment

How to Activate GOTV after Payment | GOTV Activation After Payment

If you have just paid for the monthly subscription and the decoder fails to reactivate automatically, this article will show you how to activate GOTV after payment and clear the e-16 error. There are several ways to go about GOTV Activation. Try one or all to see the one that works for you.

How to Activate GOTV after Payment via message

Simply send ‘Reset Your GOTV account number to 22688.

Activate GOTV Online

Visit Eazy GOTV online, log into your account using your surname and your account number. Go to ‘Clear your error’ dialogue box, select E16 and click on ‘Reset device now’

How to Activate GOTV after Payment via Phone

Simply dial *423# and follow the prompts

Request for Assistance from Customer care

If everything else fails, contact GOTV through their facebook page or Twitter Handle and request them to help with GOTV Activation by resetting your decoder for. You’ll need to give them your GOTV account number.

Here are the GOTV Customer Care Contacts in case you have come to this point and you still have not found a solution.If you are yet to make your payment. Here’s a post that’ll walk you through paying your GOTV bill via Mpesa, Airtel or Equitel.

How to Activate GOTV for the First Time

You just bought, installed and connected your GOTV decoder and are now wondering how to Activate it for the very first time. First, ensure that the decoder is switched on and that it has scanned for available channels.Now get your IUC number from the red sticker under your decoder. We’re going to use this for the activation.

Using you phone, type the following message …Accept*IUC NUMBER *NAME *Phone number *State*GOtvplus# and send it to your country’s short code. Kenyan GOTV short code is 22688.

N/B: GOtv plus is one of the GOTV packages available. Read this article to see the GOTV packages available.

To learn how to activate GOTV After payment in-order to clear the e-16 error, read this article. There are also a few things that you might be able to do by yourself to improve the signal reception.

151 thoughts on “How to Activate GOTV after Payment | GOTV Activation After Payment”

  1. im happy on how the multichoice/go tv staff do their work especially on phone,they dont keep customers waiting with unnecessary music on line.i hope they will keep it up.

    1. kindly remove error on my icu no 2018546841.I paid ksh 700 on monday but it has not resumed. yours faithfully
      patrick wananmbisi
      cell no 0714286868

  2. paid 842 mpesa confirmation code KDP9LI8BPV. Not reflecting, my account still suspended Why??
    ICU 2015915795.

  3. I paid my Gotv decoder IUC 2016065245 via M-pesa Ksh 850 confirmation sms KDM7KPXHMF on 22/04/2016 at 1935hrs but up to now it's still disconnected! i have tried to contact customer care for reconnection but every time they said "a problem has occured while reseting your decoder" then the next thing is "goodbye try later" and consuming airtime.Am disapointed in GOTV Services!!

    1. Hey John. GOTV plus is now 920 shillings a month. You can see how much you are supposed to pay by dialing *423# and following the prompts. Ensure your decoder is on while paying for an automatic reset. If after paying the balance you are still having the e-16 error, just comment below and I'll request them to reset your account.

  4. Please reset my decorder iuc no.2017451040.I have 850 and its still showing the E16 error code.I have tried to clear it but failed

  5. Heya i am for the first time here. I found this board and I find It
    truly useful & it helped me out much. I hope to give something back and aid others like you aided me.

  6. 3m
    please i request you to upgrade / activate my gotv i payed ksh849 and i had a balance in my credit card so kindly help me in this. (E32) MY ACCOUNT NUMBER 4623061274

  7. hi,am anne harman from Nairobi..kindly reset my decoder icu number 7026590673 paid 500,,want you to subscribe to that package amount

  8. Please check my IUC 2018794583 I’ve paid 750 and on 10th March and am seeing any channel am Bwisa Faustino

  9. Kindly upgrade my decorder I have paid 980 for IUC 4622701850 since 5/7/20 but still no images for most channels….I have reset,called and also used *423# but all did not work …plzz help

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